Updates: Wednesday 12th August 2026

Since our last update we've been building in two directions at once: making Great Space a place brokers get found (not just a place they work), and taking the busywork out of responding to referrals for providers. Two BIG new feature sets Auto Matching and CRM.

🔦 Auto Matching for providers

This is the one we're most excited about: reducing the work providers need to do and reducing the time that brokers wait to get responses.

Today, when a broker sends you a referral, you start from a blank page — open the response, remember which spaces fit, add them one by one, and only find out how well each one scored after you've submitted.

Auto Matching flips that around. The moment a referral lands, Great Space checks the requirement against your own live inventory, scores each candidate with our AI compatibility rating, and hands you a response that's already drafted. You open a ready-made shortlist — every auto-matched space tagged and shown with its compatibility score — then tweak it (include, exclude, add more) and submit. A human always reviews before anything reaches the broker; nothing is ever sent automatically.

You'll be able to tune how it behaves in a new Auto Matching section in your settings:

Match tolerance — how choosy the matcher is on size and budget:
- Selective — only strong fits make the draft
- Recommended — our suggested balance of fit and coverage (default)
- Generous — let more borderline spaces through
Compatibility threshold — set a score floor; anything below it is greyed out in your draft (kept visible, so you can see what didn't make the grade, and re-include it in a click).

When there's no suitable match, you'll get the standard referral email with a note to respond manually — no dead ends.

🧭 The Broker Directory — get listed, get found, get the deal

Great Space is now a place occupiers can find a broker, not just a tool brokers use behind the scenes.

A public directory of verified brokers — a factual, occupier-facing listing (name, logo, specialisms, brand, about) with per-city pages, starting with London. Your profile is discoverable and safe to crawl, so the deals can come to you.
New enquiries land straight in your pipeline. When an occupier reaches out through the directory, we create a deal in your organisation tagged with a directory source and notify your team — the same lead flow you already use for webchat, now widened to cover directory enquiries.
You stay in control. Every broker can opt out of the directory from organisation settings, and profiles run off your own vanity slug so your directory URL is clean and yours.

Built to be safe from day one: the public API is App Check–gated, with honeypot spam protection and rate limiting on the lead endpoint.

From a stranger's enquiry to a deal in your pipeline — get listed, get found, get the deal.

🗂️ A CRM that builds itself

We've reframed the way Great Space presents your book, because you shouldn't have to maintain a CRM on the side of doing deals.

See your whole book, the way you think about it — every relationship, every deal, in one place.
The record keeps itself. As you close deals, the history fills in — who's who on every deal, which relationships are actually worth it — without manual data entry.
New Notes & Tasks and pipeline-intelligence views bring the context and follow-ups alongside the deals themselves.

You do the deals. The record keeps itself.

💷 Clearer provider plans

We've refreshed provider pricing into a simpler ladder so it's obvious what unlocks where:

Provider Basic — the entry paid tier: Broker Portal, listing syndication to leading platforms, and enriched listings.
Provider Plus — adds automated referral responses and AI workspace matching, referral stats (see where your spaces rank against competitors), Broker Portal analytics, the embeddable webchat widget, lead management, CRM integration and MCP access.
Provider Premium / Max — everything above plus higher limits, a dedicated account manager, and SSO at the top of the range.

Receiving and responding to referrals stays free, always. Full breakdown on the pricing page.

✨ Polish & under the hood

Smaller changes that make the day-to-day smoother:

Safer deletes. Destructive actions now use a proper confirmation dialog instead of a browser pop-up, so you don't lose something with a stray click.
Compact View Find the new view preferrences by clicking your avatar in the top right.
Tighter, more consistent spacing across pages, plus cleaner cost/size formatting in referral emails.
A faster, more reliable public surface — the broker directory API now uses service-to-service authentication, and we've hardened lead capture against spam.
Behind the scenes: a big code-quality sweep (deduped helpers, consistent components, split-up large files) to keep us shipping quickly and safely.

Questions or feedback? We'd love to hear it. More soon — the Great Space team.