Updates: Monday 21st September 2026

What's new: credits and usage on your account, map views across deals and spaces, privacy controls for support access, and a lot more …

Brokers get a proper view of credits and usage on the account page, everyone gets map views for deals and spaces, and you can now decide for yourself whether our support team sees your real company and contact data.

🔒 Privacy and support access

Your data is hidden from support by default: when our team opens your account to help, company names, email addresses and websites are scrambled unless you turn it on. There's a new "Great Space Support" section at the foot of Account Settings — switch it on when you want us to see the real thing, off again afterwards.
Error messages you can actually report: if something goes wrong, the message now carries a reference code and an "Email support" link with that code already filled in. No screenshots needed.

🌍 More cities

Dallas–Fort Worth and Belfast are live: eleven Dallas–Fort Worth municipalities and Belfast (whole metro) join the supported cities, and several existing US metros now cover their suburbs — Chicago, Houston, Seattle, Boston, San Francisco, Washington D.C. and the Twin Cities.

🤝 For brokers

New - Credits and usage: your account page now shows your credit balance, monthly allowance, next reset date and a full history of what was spent and granted. Sending referrals for a deal costs credits, shown right on the Send Referrals button — and a deal is only ever charged once.
New - Map view on a deal: the spaces on a deal can now be viewed on a map alongside split and table views. Pins are coloured by stage, and clicking one opens a popup with the building photo, cost, size and rating, plus Reject and next-stage buttons.
New - Edit spaces a provider submitted: you can now correct any field on a space a provider sent you, not just its photos, through the same full edit dialog you use for your own spaces. Correcting figures you were given won't re-run the scoring or reject the space out from under you.
Improved - Space cards flag what doesn't fit: a space whose size or desk count falls below the requirement's minimum now shows that figure in red with a warning, as cost and availability already did.
Improved - Richer "New referral response" email: when a provider responds, the email now lists each space with its address, price, size and photo, matching what the provider sees.
Improved - Data quality report: the report is now grouped building → floor → unit with the worst score first, and buildings and floors are scored too — previously they were missing from it entirely.

🏢 For providers

New - Map view on your spaces: the spaces page gains a map view alongside grid, grouped and table, and the view you pick stays in the URL so it's there when you come back or share the link.
New - Clone a space: duplicate any space into a sibling from the overflow menu — useful for near-identical units. Photos, brochures and usage history are left behind.
New - Import by building name: imports no longer need a full address column. If your buildings already exist in Great Space, a building name (with or without a postcode) is enough to match them.
Improved - Referrals by status on your referrals page: a third chart breaks your referrals down by status, and clicking a slice filters the table beneath it.
Improved - Landlord summary PDF: the cover now says who generated it and when, the stat tiles lead with total broker referrals and unique brokers, and a building with no photo of its own borrows one from a unit inside it for the hero image.
Improved - Edit a draft referral response fully: every field on a space you've drafted into a response is now editable, and desks, meeting rooms, listing URL, photos and brochures no longer get silently dropped on save.
Improved - Clear when an edit stays on the referral: if you pick a space from your inventory and then change a figure, a note now tells you the change applies to this referral only and won't be written back to your inventory.
Improved - Better building and floor rows: buildings and floors now show the newest "Last updated" from anywhere inside them, and their deal and referral counts add up everything beneath them rather than showing 1 where the list showed 26.
Improved - Prefill when responding from inventory: picking an existing space now fills in desks, meeting rooms, available-from date and listing URL too.
Fixed - £/sqft is annual: the price per sq ft column on the spaces sheet was showing a monthly rate under an annual heading — a figure 12× lower than the same space elsewhere. It's now £/sqft/yr, matching deals and PDFs.
Fixed - Imports fail loudly: a bulk import that hit a capacity limit part-way used to report success with nothing imported. It now fails with a clear "try again" message, and retries harder before giving up.
Fixed - Faster data room pages: Now under a fifth of a second!
Fixed - Missing images in emails and stale email previews.

Alongside some other performance and small bug fixes.

Peace, love and deal flow — the Great Space team